General FAQ

Can I buy direct?

We do not sell direct. We do, however, have a very extensive network of authorized dealers, any of whom will be happy to assist you in the purchase of an instrument.

Can I buy just a neck, body, or other component?

We do not sell anything other than complete guitars.

Where can I find information about a spec not listed on the site?

Email us and we'll be happy to help you if we can!

Can I send you my instrument to be aged?

As we are a manufacturer, and not a relicing service, we do not age anything other than our own product. However, there are number of great companies out there who provide this service!

I have a defect/warranty issue. What do I do?

The dealer from whom you purchased your instrument is your first contact. If they cannot satisfactorily address the issue, please email us. We want you to be 100% satisfied.